RSGI x LITI: The Glass Legal Department, Why In‑House Teams Are Becoming More Transparent
“Transparency is becoming legal ops’ most powerful lever for influence — because visibility builds credibility.”
We’re pleased to share that Tom Saunders — Communities & Clients Director at RSGI — is featured in Legal IT Insider (LITI)’s February issue of The Orange Rag, with a long‑form piece on why in‑house legal teams are moving from “black box” to “glass box.”
Drawing on insights from CLOC’s European Summit and candid examples from leaders at Repsol, Adecco, and ASML, Tom explores how legal functions are raising their profile inside increasingly data‑driven organisations — not just by getting more efficient, but by making their value visible and measurable.
The article looks at what “transparency” really means in practice, including:
- Clearer intake and matter tracking that reduces chasing and improves prioritisation
- Knowledge and contract repositories that make information easier to find and reuse (including for AI)
- More disciplined measurement of outcomes, from workload impact to ROI and strategic influence
The takeaway is simple: progress doesn’t require massive budgets — it requires a deliberate choice to open up how legal works, and let the business see the value it delivers.
Read Tom’s piece in the February Orange Rag here
